I started working at the The Watermark at 3030 Park as the “Move-In Coordinator” just over a year ago. In that year I have helped over 80 residents move out of their homes and into our community. I had no prior experience serving seniors specifically but knew that a combination of my personal experience of moving 20 times (which always included using my home-staging skills) coupled with my sales and customer service capabilities in the construction and hospitality industry would translate well. And it has. But as I reflect over the past year and think of those 80 plus residents and their families, I am moved by the impact that they have made on my life.
There is a distinctly human quality to what we at The Watermark at 3030 Park do on a daily basis. It transcends the “business as usual” aspects of other work environments, because it demands the type of compassion and understanding that other workplaces do not, partly because moving can be so hard. Leaving a house, whether you have lived there for six or sixty years, can be difficult and the whole process from start to finish can be physically and emotionally taxing. On the other hand, moving can be life-changing. It can get you in a better place, both physically and psychologically. At our community, we have programs, residents and associates that can help make moving here easier and more enjoyable. I, for one, am pleased to be part of such a kindness-based and solutions-focused environment.
–Cindy Dungey, Move-In Coordinator
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